FAQ
Q1: Are you a trading company or a factory? Are you reliable?
A: We are an industry and trade integration enterprise in Guangdong, with a professional marketing team.
The company has more than 14 years of manufacturing experience, has obtained TUV certification, CE certification, FCC certification, ROHS certification.
Q2: What is the minimum order quantity?
A: Our minimum order quantity is the lowest in the market. Even 1% is acceptable. The more you order, the better the price will be. Please contact us
Find out more.
Q3: Can you place OEM/ODM orders?
A: Yes. We provide oem and odm services to our customers. We have a strong technical team. Customized logo, packaging box, manual
And software languages.
Q4: How do you ship the goods?
A: Usually we ship via DHL, UPS, TNT, FedEx, etc. Fast shipping time and low cost are the top priorities. We'll choose the most
Suitable mode of transportation for customers. For large orders, we have long term freight forwarders with competitive prices.
Q5: When is the delivery time?
A: For sample orders, we can deliver within 5-10 days. For large orders, we can deliver within 15 working days
Q6: What kind of warranty do you have?
A: Except for man-made damage, we will replace some parts free of charge within one year. If the order quantity exceeds 100 pieces, we will cancel the order
Free spare parts 1%.
Q7: Which payment methods are acceptable?
Money transfers, Western Union, paypal, letters of credit, etc.
Q8: Does the order amount need to be paid in one lump sum?
A: For bulk orders, 30% down payment and 70% balance to be paid before delivery, or in full
